Koenders Warranty

Unsurpassed 3-Year Limited Warranty

Warranty covers all Koenders Windmill products for a period of three years from Date of Purchase, against defects in workmanship or material. The conditions of the Warranty and the extent of the responsibilities of Koenders Windmills Inc. under this Warranty are as follows:

• 1) Koenders Windmills Inc. will repair or replace, any part or material deemed to be defective by Koenders Windmills Inc., due to quality and/or workmanship, within a three year period from the initial purchase date;
  
  
• 2) Product returned for Warranty repair must be returned to the address specified by the Manufacturer freight will be arranged and paid for by Koenders Windmills, and any warranty product sent to the customer will also be paid by Koenders Windmills Inc.
  
  
• 3) Warranty does not apply to product which has been subject to abuse, neglect, accident or incorrect installation;
  
  
• 4) Warranty does not apply to damage resulting from severe weather factors;
  * Private Insurance coverage is recommended *
  
  
• 5) When a Pressure Release Valve has not been used, warranty coverage may not apply to damages incurred to an Aeration system as a result of blocked line. The use of a Freeze Control Unit is HIGHLY RECOMMENDED in geographical areas where freeze up may be a concern.
  
  
• 6) If parts other than genuine Koenders parts are utilized for repair or attached to a Koenders Aeration system, warranty coverage may be void.
  
  
• 7) Proof of Date of Purchase is required for warranty service. Since the customer is responsible for assembly, set up and installation, please follow instructions carefully, to ensure the validity of warranty claims;
  
  
• 8) If you have any warranty concerns, please contact the Dealer nearest you, Koenders Windmills Inc. at (306) 721-1495 (Canada), or Outdoor Water Solutions Inc at 1-866-471-1614 (USA).
  
  

Safety Precautions

• 1) Do Not attempt any service or repairs to the compressor with the blade turning or in any high wind situations;
  
  
• 2) Ensure the blade assembly is secured (even in low winds) when servicing or repairing of the compressor is required. (A gust of wind can suddenly cause the windmill head to turn at any time and cause a potentially dangerous situation for the person trying to do the repairs);
  
  
• 3) Do Not allow children to play on or near the windmill;
  
  
• 4) Avoid being near the windmill during thunderstorms.
  
  

Return Materials Authorization

• A return materials authorization (RMA) number must be obtained prior to returning any product for a warranty concern.
  
  
• You can call the KWI warranty department at the following numbers:
  • Canada - (306) 721-1495
    
  • USA - 1-866-471-1614
    
    
• Failure to obtain a RMA may result in the product being returned to the customer freight collect.
  
  

100% of our time is devoted to the design, testing and perfecting of our products.

To Purchase a Koenders Windmill

To purchase a Koenders windmill or accessories, you can Order Direct Online or use our Locate a Dealer form to find the dealer closest to you.